What is the process of cashless hospitalization/claim?

The steps of cashless hospitalization are as follows:

Step 1: Find Network Hospital: 

Find a nearby network hospital of the insurance company. 

Get admitted to the hospital.

Step 2: Notify Loop

Inform Loop about the hospitalization. 

In case of planned hospitalization, inform before getting hospitalized.

Step 3: Get Pre-authorization:

Fill up the pre-authorization form and submit it to the hospital

The hospital will send the pre-authorization form to the TPA/insurance company for approval.

Once approved, receive the treatment

Step 4: Hospital Discharge:

During discharge, sign all the medical documents and bills.

Pay for the services/items excluded in the policy

Step 5: Claim settlement:

The network hospital will send the treatment bill and other documents to the insurance company.

The health insurance company will pay the bill amount directly to the hospital.

For any query/complaints, you can reach out to Loop via call (080-3783-6789 ) or email (claims@loophealth.com) or via chat on our app/website.